Privacy policy

Privacy Policy

Last updated: 12.04.2026

TheNoiro ("we", "us", or "our") operates this online store and website, including all related information, content, features, tools, products and services (the "Services"), in order to provide customers with a curated shopping experience. The Services are powered by Shopify Inc., which enables us to host and operate the online store.

This Privacy Policy describes how we collect, use, disclose, and safeguard your personal information when you visit, use, or make a purchase through the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy governs with respect to the collection, processing, and disclosure of personal information.

By accessing or using any part of the Services, you acknowledge that you have read and understood this Privacy Policy.

The Services are operated from Germany. Products are offered for sale primarily to customers located in the United States.

DATA CONTROLLER

The data controller responsible for the processing of personal data within the meaning of the EU General Data Protection Regulation (GDPR) is:

Patryk Konopelski
Hartogstraße 2
47574 Goch
Germany
Email: support@thenoiro.com

PERSONAL INFORMATION WE COLLECT

When we refer to "personal information," we mean information that identifies, relates to, describes, or can reasonably be linked to an identifiable individual.

Depending on how you interact with the Services, we may collect the following categories of personal information:

• Contact information, including your name, billing address, shipping address, email address, and phone number
• Order and transaction information, including products purchased, payment confirmations, returns, and exchanges
• Account information, including login credentials and preferences (if applicable)
• Communications with us, including customer support inquiries
• Device and technical information, including IP address, browser type, device identifiers, and connection data
• Usage data, including interactions with the Services, pages viewed, and browsing behavior

We do not intentionally collect sensitive personal data.

SOURCES OF PERSONAL INFORMATION

We collect personal information from the following sources:

• Directly from you when you place an order, contact us, or otherwise provide information
• Automatically through your use of the Services via cookies and similar technologies
• From service providers that support our business operations
• From third-party partners where permitted by law

LEGAL BASIS FOR PROCESSING (GDPR)

We process personal information on the following legal bases:

• Performance of a contract – to process orders and provide our Services
• Legal obligation – to comply with applicable laws and regulations
• Legitimate interests – to improve our Services, prevent fraud, and ensure security
• Consent – for marketing communications and non-essential cookies

HOW WE USE PERSONAL INFORMATION

We use personal information for the following purposes:

• To provide, operate, and improve the Services
• To process payments, fulfill orders, and arrange shipping
• To communicate with you regarding orders, support inquiries, or account-related matters
• To personalize and enhance your shopping experience
• To send marketing and promotional communications, where permitted by law
• To detect, prevent, and address fraud, security issues, or unlawful activity
• To comply with legal obligations and enforce our terms and policies

You can unsubscribe from marketing communications at any time using the unsubscribe link included in our emails.

DISCLOSURE OF PERSONAL INFORMATION

We may disclose personal information to third parties in the following circumstances:

• To Shopify Inc. and affiliated service providers necessary to operate the Services
• To payment processors, fulfillment partners, and shipping providers
• To print-on-demand and fulfillment partners (such as Printify) for the purpose of producing and delivering your order
• To marketing and analytics partners, where legally permitted
• To comply with applicable laws, legal processes, or governmental requests
• In connection with a business transaction such as a merger, sale, or asset transfer

Third parties process personal information in accordance with their own privacy policies.

FULFILLMENT PARTNERS

We work with third-party fulfillment providers (such as Printify) to produce and ship products on demand. In order to fulfill your order, we may share necessary personal information such as your name and shipping address with these providers.

RELATIONSHIP WITH SHOPIFY

The Services are hosted by Shopify Inc. Shopify processes personal information on our behalf and, in certain cases, as an independent data controller. Information submitted through the Services may be transferred to and processed in countries outside your country of residence.

To learn more about how Shopify uses personal information, please visit:
https://privacy.shopify.com

COOKIES AND TRACKING TECHNOLOGIES

We use cookies and similar technologies to operate our Services, ensure their security, analyze traffic, and support marketing and advertising activities.

We do not place non-essential cookies without your prior consent.

We use a cookie consent management platform that allows visitors to manage their cookie preferences when they first visit our website. Non-essential cookies, including analytics and advertising cookies, are only activated after you provide explicit consent.

Cookies used on this website may include:

• Strictly necessary cookies
• Analytics cookies
• Advertising and marketing cookies

Where permitted by law and subject to your consent, we may use third-party tracking technologies such as:

• Meta (Facebook) Pixel
• TikTok Pixel
• Other analytics or advertising tools integrated through Shopify

You may withdraw or modify your consent at any time using the cookie preferences option available on our website.

CHILDREN'S PRIVACY

The Services are not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children. If you believe that a child has provided us with personal information, please contact us.

DATA SECURITY AND RETENTION

We implement reasonable technical and organizational measures to protect personal information. However, no method of transmission or storage is completely secure.

We retain personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce agreements.

YOUR RIGHTS AND CHOICES

Depending on your location, you may have certain rights regarding your personal information, including:

• The right to access personal information
• The right to correct inaccurate data
• The right to request deletion of personal information
• The right to data portability
• The right to object to or restrict certain processing activities
• The right to opt out of targeted advertising, where applicable

For residents of California and certain U.S. states, you may also have the right to:

• Request disclosure of collected personal data
• Request deletion of personal data
• Opt out of the sale or sharing of personal data

You may exercise your rights by contacting us. We may need to verify your identity before processing requests.

We do not discriminate against individuals for exercising privacy rights.

INTERNATIONAL DATA TRANSFERS

Your personal information may be transferred to, stored, and processed outside your country of residence, including outside the European Economic Area (EEA). Where required, we rely on recognized legal mechanisms such as Standard Contractual Clauses approved by the European Commission.

CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated version will be posted on this page with a revised "Last updated" date.

CONTACT INFORMATION

If you have any questions about this Privacy Policy or our data practices, or wish to exercise your rights, please contact us:

Email: support@thenoiro.com

Address:
Patryk Konopelski
Hartogstraße 2
47574 Goch
Germany